Heath Hayes: 01543 278 461  Chase Medical: 01543 577 972  Out of Hours: 111

Heath Hayes Health Centre
Gorsemoor Road, Heath Hayes, Cannock, WS12 3TG
Chase Medical Practice
65 Church Street, Cannock, WS11 1DS

Urgent Problems and Out of Hours


Life Threatening Emergencies

In a life threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.

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Injuries

The surgery is equipped to treat minor injuries like small cuts and joint sprains. If the injury is more severe or may involve a broken bone then you should attend the Accident and Emergency (A&E) Department at the following hospitals:

New Cross Hospital, Wolverhampton, telephone 01902 307999.

There is also a Minor Injuries Unit at Cannock Hospital, telephone 01902 307999. Please note this is not a 24 hour service.

Also in the event of poisoning or overdose the attend A&E

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Urgent Problems

If you have an urgent medical problem you can:

Telephone the Surgery

Please Telephone your surgery (Heath Hayes Health Centre 01543 278 461 or Chase Medical Practice 01543 577 972) during our surgery opening hours.

For acute illness we can generally offer an appointment on the day with a GP or our Nurse Practitioner. We may also offer an appointment at the Cannock Network which runs out of GP suite at Cannock hospital and can offer out of hours and weekend appointments.

Our receptionists will ask for some information about the illness in order to establish a suitable appointment slot to offer. All receptionists have training in confidentiality, please help us to help you.

For urgent appointments and home visits you may not be able to see the doctor of your choice.

Contact NHS 111

Telephone NHS 111 or go online by visiting 111.nhs.uk.
Available 24 hours a day, every day of the year. The online service is for people aged 5 years and over only.

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NHS 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

Get help online or on the telephone:

To get help from NHS 111, you can:

  • go to 111.nhs.uk (for people aged 5 years and over only)
  • call 111
  • NHS 111 is available 24 hours a day, 7 days a week.

In life threatening emergencies such as chest pain and severe shortness of breath you should call 999