Heath Hayes Health Centre
Gorsemoor Road, Heath Hayes, Cannock, WS12 3TG
Chase Medical Practice
65 Church Street, Cannock, WS11 1DS

Heath Hayes: 01543 278 461
Chase Medical: 01543 577 972
Out of Hours: 111

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Patient Participation Group

What is a Patient Participation Group?

A Patient Participation Group (PPG) is where a group of health professionals and patients can come together to address issues that effect health and health services in their local community.

Usually connected to a particular GP practice, patient forums provide a link between practice staff and their registered patients.

The agenda of any particular group will depend upon the local needs, interests and energies of the participants, but its key role is to:

  • Enable patients to have a say on how the practice operates
  • Provide feedback on new systems within the practice such as booking an appointment
  • Act as a sounding board for ideas Support the practice to provide a high quality of care and service delivery.

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Our Group

PPG Chair: Gordon Alcott

We are always looking for new members especially younger patients to join us to give their views on ways to improve the service they receive. We hold hourly evening meetings every 2-3 months and if you think you may be interested in helping us to move the Practice further forward, see the 'How Do I Apply to Join?' section below.

Why Not Send Us Your Views

We are also keen for our patients to be actively involved in contributing constructive views and ideas to the future planning of healthcare provision in the area. You can send us your views, or ask any questions about the PPG, using the group's contact form, or complete a comments slip and post it in the comments box which is located in the main reception.

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Local Initiative Case Studies

This report is one of a suite of case studies developed by The Strategy Unit, in partnership with ICF, on behalf of the Staffordshire and Stoke-on-Trent STP, Together We're Better. The commission was to produce nine descriptive case studies on local, early implementer initiatives that deliver the STP objectives and are intended for wider roll out if deemed successful.

You can continue reading about the Local Initiative Case Studies here.

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Meeting Minutes

The minutes of previous group meetings can be downloaded here:

Meeting Minutes 29th October 2020

Meeting Minutes 25th June 2019

Notes of the Network Patient Engagement Group meeting held on
23 May 2019 at Chase Medical Practice, Cannock

11th September 2018

5th June 2018

AGM Meeting 2017

6th June 2017

7th March 2017

6th December 2016

AGM Meeting 2016

16th December 2015

16th September 2015

AGM Meeting 2015

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How Do I Apply to Join?

If you would like to join our Patient Participation Group:

Please complete our online PPG Joining form

Alternatively, contact our Practice Manager on 01543 278461.

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Terms of Reference

The Group's Terms of Reference can be viewed here.