Heath Hayes Health Centre
    Gorsemoor Road, Heath Hayes, Cannock, WS12 3TG
    Chase Medical Practice
    65 Church Street, Cannock, WS11 1DS

    Heath Hayes: 01543 278 461
    Chase Medical: 01543 577 972
    Out of Hours: 111

    Data Protection, Privacy and Confidentiality


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    Data Protection Privacy Notice for Patients

    This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you.

    This privacy notice applies to personal information processed by or on behalf of the practice.

    This Notice explains:

    • Who we are, how we use your information and our Data Protection Officer
    • What kinds of personal information about you do we process?
    • What are the legal grounds for our processing of your personal information (including when we share it with others)?
    • What should you do if your personal information changes?
    • For how long your personal information is retained by us?
    • What are your rights under data protection laws?

    To continue reading our privacy notice please click here to download the complete document.

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    One Health and Care

    One Health and Care is a confidential digital shared care record for people living in Staffordshire and Stoke-on-Trent. One Health and Care brings data together from the different organisations involved in health and social care.

    To find out more please visit: www.onehealthandcare.net

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    Your Data Matters to the NHS

    Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments.

    In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe and always being clear about how it is used.

    You can choose whether your confidential patient information is used for research and planning.

    To find out more visit: nhs.uk/your-nhs-data-matters

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    Freedom of Information Act

    Information available from Heath Hayes Health Centre and Chase Medical Practice under the Freedom of Information Act model publication scheme can be obtained from our Practice Manager.

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    Cyber Security Awareness Training

    Heath Hayes Health Centre has Successfully Completed the Cyber Security Awareness Training Course in:

    • Understanding Cyber Threats
    • Passwords & Authentication
    • Protection & Prevention
    • Digital Footprint

    Our Cyber Security Awareness certificate can be viewed here.

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    NHS Summary Care Records

    As part of a mandatory, national programme each GP Practice will have to make a summary care record for each patient (unless the patient has already opted out).

    Please read the information regarding this.

    If you wish to opt out download and complete the opt out form and return to the Practice (see below).

    Information Website

    Further information can be found on the NHS website.

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    Transferring Your Electronic Health Record

    Your GP practice holds copies of your patient health record electronically and in paper format. Both contain the healthcare information about you that your GP needs including your medical history, medications, allergies, immunisations and vaccinations.

    If you have previously registered with a different GP in England, upon registering at this practice your electronic health record will, where possible, be transferred automatically from your previous practice through the use of an NHS system called GP2GP.

    For further information please download this information leaflet.