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Heath Hayes: 01543 278 461  Chase Medical: 01543 577 972  Out of Hours: 111

Heath Hayes Health Centre
Gorsemoor Road, Heath Hayes, Cannock, WS12 3TG
Chase Medical Practice
65 Church Street, Cannock, WS11 1DS

General Patient Information

Complaints

We hope that you will be happy with the services that you receive from the practice. However, there may be an occasion whereby you wish to make a complaint and in these circumstances you should download and complete our practice complaints procedure and form. When completed, please post to the surgery and mark for the attention of our Practice Manager.

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Safe Surgery

Heath Hayes Health Centre and Chase Medical Practice are proud to be a safe surgery for everyone in the community.

In recognition of the barriers to healthcare access faced by people in vulnerable circumstances, including migrants, we commit to protecting the human right to health. We will take steps to ensure that everyone in our community may fulfill their entitlement to quality healthcare.

In partnership with Doctors of the World UK, we will ensure that our practice offers a welcoming space for everyone who seeks to use our services.

Mindful of our duties to uphold equality and human rights law, we will implement patient registration policies which do not discriminate based on race, gender, sexual orientation, immigration status or any other characteristic.

Continue reading our Safe Surgeries Declaration (pdf)

Safe Surgeries Welcome Information (English, pdf)

Safe Surgeries Welcome Information (Albainian, pdf)

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NHS Integrated Care Board

An Integrated Care Board (ICB) is an organisation responsible for the day to day running of the NHS. The NHS Staffordshire and Stoke-on-Trent ICB takes account of population needs, arranges for the provision of services and manages the NHS budget.

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NHS General Practice Ratings

NHS General Practice Ratings for Dr HN Choudhary.

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GP Net Earnings

Disclaimer: NHS England requires that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, or to make any comparison with any other practice.

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs working in Heath Hayes Health Centre (Chase Medical Practice, Cannock) in the last financial year was £75,387 before tax and national insurance. This for 1 full time GP and 7 part time GPs who worked in the practice for more than six months.