Heath Hayes Health Centre
    Gorsemoor Road, Heath Hayes, Cannock, WS12 3TG
    Chase Medical Practice
    65 Church Street, Cannock, WS11 1DS

    Heath Hayes: 01543 278 461
    Chase Medical: 01543 577 972
    Out of Hours: 111


    Patient Access

    We use a secure website called Patient Access which provides:

    • Appointment Booking
    • Repeat Prescriptions
    • Change of address / telephone number
    • Access parts of your GP medical record

    Patient Access can be accessed here.
    However you will need to register for the service (see below) before you can use it.

    Top of Page

    Mobile App

    The free Patient Access app provides greater convenience for patients who are away from a desktop PC or laptop, with access to an Android or Apple Smartphone.

    Top of Page

    Getting Support

    If you need help using Patient Access, visit the Patient Access Support website.

    Top of Page

    How to Register for Patient Access

    For security reasons you must prove your identity to the reception staff who will then supply a registration document with personalised access code.

    You can only apply in person and we require two forms of ID, one photographic (e.g. Passport or Driving Licence) and another with proof of address (e.g. utility bill). Once a patient reaches their 16th Birthday they will be required to Register themselves for an access code, to comply with confidentiality regulations.

    You can only apply in person and once a patient reaches their 13th Birthday they will be required to Register themselves for an access code, to comply with confidentiality regulations.