Practice Clinics and Services

It is helpful to know if you have a Carer (someone who takes on an unpaid caring role) or if you are a Carer for someone else. We have a page dedicated to Carers so we can provide you with additional support.

The practices run the following clinics:

Family Planning Advice, Implants and treatment is available with the Doctor or the Practice Nurse.

Both practices are actively engaged in health promotion.

In particular we can arrange; primary prevention e.g., advice on smoking, diet and exercise and immunisations both adult and childhood; screening, for example blood pressure checks, cholesterol estimations, cervical smears, travel advice and vaccines etc.

If you would like to discuss any of these please see one of our nurses.

Mental Health Practitioners are experienced mental health staff with expertise in the assessment and management of mental health conditions. The role of Mental Health Practitioners is to assess people’s needs, provide advice and guidance and support access to appropriate services if required.

Mental Health Practitioner or GP?

Mental Health Practitioner

• 18 and over
• Not already open to mental health services
• Anxiety
• Stress
• Low mood

GP or other member of the practice team

• Under 18
• Requests for Medication
• Fit note requests
• Urgent based on risk
• Memory Problems

Contact reception to find out more about this service.

If you have been referred to a specialist through the NHS eReferral Service, booking your appointment online is easy, safe and secure.

You will need your:

• Booking reference number
• Password or access code

If you do not have these details, contact the person or organisation that referred you.

Book an appointment using the NHS eReferral Service.

Practice Nurse Services

Our practice nurses are fully qualified to carry out the following nurse led health promotion clinics:

• Antenatal checks
• Advice on Diet
• Blood Pressure checks
• Chronic Disease Checks
• Disease Management (Asthma, Diabetes, Heart Disease)
• First aid advice, Blood and Urine Tests
• Ear syringing
• Adult and Childhood Immunisations
• Travel Immunisations
• Stopping Smoking
• Cervical Smears and Contraception Services
• Family Planning
• Health Promotion, for example dietary advice and advice on smoking
• Post Natal Exams
• Spirometry (lung function tests)
• New Patient Screening

Healthcare Assistant

Our Healthcare Assistant supports the Nurses and the Practice by providing a phlebotomy service (talking blood samples) for testing. She is also responsible for running our health check clinic that enables us to identify and then initiate preventative measures to help reduce the risk to those patients who may otherwise develop illnesses in the future.

District Nurses

The District Nurse is available to see you in your home and help with dressings and removal of sutures, advice and care of the acutely and chronically sick and terminally ill and advice on incontinence and supplying pads and other aids.

Health Visitors

Our Health Visitors can be contacted on:

Chase Medical Practice 01543 879787.

Health Hayes Health Centre 01543 277933.

They are available to help with health matters relating to the under-5s eg. feeding difficulties, sleep problems.

Baby Clinics are held at each surgery as follows:

Chase Medical Practice: Each Tuesday 2pm to 3pm.

Health Hayes Health Centre: Each Monday 1.30pm to 4pm

Health Visiting Hub for Cannock and Lichfield

If you need help and advice from a health visitor for common issues such as minor illness, behaviour and weaning telephone Cannock and Lichfields Health visiting hub 01543 431586.

Community Midwives

The Community Midwives provide an antenatal clinic at the surgeries. The Practice shares antenatal care with the local consultant obstetricians.

Chase Medical Practice: Thursdays 1pm to 3pm.

Health Hayes Health Centre: Mondays 1pm to 4pm.

Community Psychiatric Nurse

The Community Psychiatric Nurse provides a counselling Service at the surgery by appointment. Patients will need to be referred to this through one of the GPs.

Psychology Counselling

A counselling service is provided at the surgery by appointment. Patients will need to be referred by the doctor.

Our Practice Pharmacist can deal with medication queries, medication reviews, minor ailments and long term condition reviews. You may therefore be offered an appointment to see our Practice Pharmacist is this is appropriate.

Please also see Common Problems Your Pharmacist Can Help With.

In addition to the Essential Services provided by the practice, the practice also provides the following additional services:

• Childhood Vaccinations and Immunisations
• Flu and Pneumococcal Immunisations
• Minor Surgery
• Near Patient Testing
• Anti Coagulation Monitoring
• Neonatal Examinations
• Post Natal Examinations

In addition, Community physiotherapy, chiropody and occupational therapy can be arranged locally by the Doctors.

Sexual Health Services are provided by the South Staffordshire Sexual Health Service, for further information please see our Care and Support page.

We have a sensitive and confidential approach with young people.

If you have any concerns relating to your health, please arrange an appointment with the Practice Nurse or one of the Doctors.

We offer a full range of vaccinations for foreign travel.

Most travel vaccinations provide to patient are under NHS expense which has no charge to the patient. Our Practice Nurse is fully qualified and experienced. We offer readily available appointment for travel vaccination every week.

The Practice is not able to offer support for weight management, alcohol reduction or smoking cessation. For support and advice please contact The Staffordshire Healthy Hub. Find out more on our Care and Support page.