Contacting and How to Find Us

Answer a few short questions and we will get back to you within 2 working days.
See Contact Us Online for further information.

Heath Hayes Health Centre telephone 01543 278 461

Chase Medical Practice telephone 01543 577 972

You can book an appointment using the above telephone numbers at any time, day or night, just follow the prompts from our automated system.

Telephone calls are recorded for security and training purposes.

Heath Hayes Health Centre & Chase Medical Practice email address thaker.surgery@remove-this.nhs.net

Public Transport

There are bus stops very close to both surgeries. It is a very short walk from the bus stop to us.

Public Transport information is available from the Traveline website.

Car Parking

PATIENTS AND VISITORS MUST OBTAIN A PARKING PERMIT BY REGISTERING ON THE TOUCH SCREEN INSIDE THE PREMISES AND ENTER THEIR FULL CORRECT VEHICLE REGISTRATION

GENERAL PUBLIC PARKING IS NOT PERMITTED. IF YOU BREACH ANY OF THESE TERMS YOU WILL BE LIABLE TO A PARKING CHARGE OF UP TO: £100

These parking terms apply at all times.

Blue badge holders are not exempt from these terms.

Additional costs and debt recovery charges will be incurred if payment of the parking charge is not received within 28 days.

We use ANPR (Automatic Number Plate Recognition) and or CCTV (Closed Circuit Television), and manual patrols to monitor this private property and may contact the DVLA to request the Registered Keeper's details in order to send a Parking Charge Notice (PCN).

Data Protection Information is displayed at the entrance to this car park.

View our full privacy policy at www.ce-service.co.uk/privacypolicy or email dataprotectionofficer@ce-service.co.uk

Our buildings have ramps at the front entrance with handrails leading to automatic doors. Corridors and waiting areas will accommodate wheelchairs and motorised disabled wheelchairs. All consulting and treatment room are on the ground floor. There is a patient toilet, which is fitted with handrails for disabled patients.

Please contact reception if you require any further assistance.

Heath Hayes Health Centre and Chase Medical Practice are committed to giving the best possible service and welcomes feedback from patients and visitors.

All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

Please let us have your comments both positive and negative by completing a Friends and Family Test.

Your comments will help us to maintain our high standard of service.